Shipping Policy
1. Overview
At Manubhai Gathiyawala, we aim to provide timely and reliable shipping for our namkeen products. This Shipping Policy outlines the procedures and terms related to shipping, delivery times, and associated costs.
2. Shipping Methods
• Shipping Carriers: We use reputable shipping carriers to ensure your order is delivered safely and efficiently.
• Shipping Options: We offer various shipping options, including standard, expedited, and express delivery. Shipping options available will be presented at checkout based on your location.
3. Shipping Costs
• Shipping Charges: Shipping costs are calculated based on the delivery destination, weight of the package, and selected shipping method. Shipping charges will be displayed at checkout before you complete your purchase.
• Free Shipping: We may offer free shipping promotions from time to time. Details of such promotions, including minimum purchase requirements, will be clearly stated on our website.
4. Processing Time
• Order Processing: Orders are processed within 5-6 business days after receipt of payment. Orders placed on weekends or public holidays will be processed on the next business day.
• Order Confirmation: Once your order is processed, you will receive a confirmation email with details of your order and tracking information.
5. Delivery Times
• Estimated Delivery Time: Delivery times vary based on the shipping method selected and the delivery location. Estimated delivery times are as follows:
-> Standard Shipping: 5-7 business days
-> Expedited Shipping: 2-3 business days
-> Express Shipping: 1-2 business days
• Delivery Delays: While we strive to meet estimated delivery times, we are not responsible for delays caused by the shipping carrier or unforeseen circumstances such as weather conditions or strikes.
6. Order Tracking
• Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.
• Tracking Link: You can track your order through these links - http://shreemahavircourier.com/ & http://www.shreetirupaticourier.net/
• Tracking Assistance: If you encounter any issues with tracking your order, please contact our customer support team for assistance.
7. Shipping Restrictions
• Delivery Areas: We currently ship all over India. If we do not ship to your location, we will notify you during the checkout process.
8. Order Issues
• Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
• Missing or Damaged Items: If you receive a package with missing or damaged items, please contact us within 5 days of receipt. We will investigate the issue; however, please note that we do not accept returns or offer refunds for these items.
9. Returns and Exchanges
• No Returns or Exchanges: We do not accept returns or exchanges for any products. All sales are final. Please refer to our Return and Refund Policy for more information.
• Return Shipping: If a return is necessary due to an error on our part or a damaged product, we will cover the cost of return shipping. Otherwise, the customer is responsible for return shipping costs.
10. Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance, please contact us at:
Manubhai Gathiyawala,
"Roshni", Plot No. 1120/B, DSP Office Road, Rubber Factory Circle, Bhavnagar - 364001.
Email: info@manubhaigathiyawala.com