Return Policy

Return & Refund Policy – Adarsh Gruh Udhyog

1. Eligibility for Returns

We take pride in providing high-quality organic beverages. However, if you are not satisfied with your purchase, we accept returns under the following conditions:

  • The product is damaged, defective, or incorrect upon delivery.
  • The return request is made within X days of receiving the order.
  • The product is unopened, unused, and in its original packaging.
  • Perishable items, such as fresh beverages, are non-returnable unless damaged or defective.

2. Non-Returnable Items

The following items cannot be returned:

  • Opened or used products.
  • Items purchased on sale or clearance.
  • Perishable beverages if the seal is broken.
  • Customized or special-order items.

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us: call [7016315623] within 1 days of delivery.
  2. Provide Details: Share your order number, issue details, and clear photos of the product.
  3. Approval & Pickup: If approved, we will arrange a return pickup or ask you to ship it back.
  4. Inspection & Refund: Once we receive and inspect the product, we will process a refund or replacement.

4. Refund Policy

  • Refunds are issued only after successful inspection.
  • Refunds will be processed within 7 business days via the original payment method.
  • Shipping charges are non-refundable unless the return is due to our mistake.

5. Exchange Policy

  • Exchanges are available only for damaged or incorrect items.
  • If the exact product is unavailable, we may offer a replacement of equal value or a refund.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of placing them.
  • Once shipped, an order cannot be canceled.

7. Contact Us

For any return or refund queries, feel free to reach out to us:
7016315623