Return Policy
Return & Refund Policy – Adarsh Gruh Udhyog
1. Eligibility for Returns
We take pride in providing high-quality organic beverages. However, if you are not satisfied with your purchase, we accept returns under the following conditions:
- The product is damaged, defective, or incorrect upon delivery.
- The return request is made within X days of receiving the order.
- The product is unopened, unused, and in its original packaging.
- Perishable items, such as fresh beverages, are non-returnable unless damaged or defective.
2. Non-Returnable Items
The following items cannot be returned:
- Opened or used products.
- Items purchased on sale or clearance.
- Perishable beverages if the seal is broken.
- Customized or special-order items.
3. Return Process
To initiate a return, follow these steps:
- Contact Us: call [7016315623] within 1 days of delivery.
- Provide Details: Share your order number, issue details, and clear photos of the product.
- Approval & Pickup: If approved, we will arrange a return pickup or ask you to ship it back.
- Inspection & Refund: Once we receive and inspect the product, we will process a refund or replacement.
4. Refund Policy
- Refunds are issued only after successful inspection.
- Refunds will be processed within 7 business days via the original payment method.
- Shipping charges are non-refundable unless the return is due to our mistake.
5. Exchange Policy
- Exchanges are available only for damaged or incorrect items.
- If the exact product is unavailable, we may offer a replacement of equal value or a refund.
6. Cancellation Policy
- Orders can be canceled within 24 hours of placing them.
- Once shipped, an order cannot be canceled.
7. Contact Us
For any return or refund queries, feel free to reach out to us:
7016315623